STORE POLICY
GENERAL CONDITIONS OF SALE
We are BASILISSA di Giada Daniele, a sole proprietorship registered in Italy with registered office at Via Don Cocchi 14, Turin and registered in the register of companies of the Italian Chamber of Commerce with VAT number 12639020010.
These are the terms and conditions that apply when you shop with us. They are important to both us and you, as they determine what we can expect from each other and, in addition, provide you with useful information. If you need it, you can contact Customer Service at 3382446422 from Monday to Friday from 10 to 17 (even on whatsapp!) We are always happy to talk to you!
We update these terms from time to time, so remember to check before making a purchase as the latest update will always be taken into account.
The contract stipulated between BASILISSA di Giada Daniele. and the Customer (ie the subject, a natural person, who makes the purchase on the Site, not related to his own commercial, entrepreneurial or professional activity) must be considered concluded with the acceptance, even if only partial, of the order by BASILISSA of Giada Daniele. By placing an order in the various ways provided, the Customer declares to have read all the information provided to him during the purchase procedure. The products offered for sale by BASILISSA di Giada Daniele are only those present on the website of itsbasilissa.com at the time of placing the Order, as described in the relevant information sheets. In any case, it is understood that the images accompanying the description of a product are for informational purposes only and may not be perfectly representative of its characteristics but differ, for example. by color and size (also due to the browser and monitor used to access the Site and view images).
Correct receipt of the Order is confirmed by an e-mail reply, sent to the e-mail address supplied by the Customer. This confirmation message will summarize the purchase conditions, as required by applicable law, as well as the data entered in the Order by the Customer, so that the same can verify the same and possibly communicate without delay the necessary corrections of incorrect data. To shop with us you must: be over 18 years old; be in possession of a credit or debit card belonging to one of the circuits we accept (check at the end of the page for more details on the providers we currently accept); be authorized to use that credit or debit card (the card is in your name or you have permission to use it After making a purchase, you should receive an email confirming the receipt of your order. At that point, we will run a standard pre-authorization check to make sure there is enough money in the account used to cover the payment of the order. The order will be accepted only after approval of the payment and after we have debited the amount on the card used for payment (and therefore the contract is stipulated on the basis of these terms). All orders are subject to availability and confirmation of the order price. Don't worry, if there is a problem with an order, we will contact you directly. In rare cases, we may have to refuse or cancel an order or close or block an account (even if the order was previously confirmed), for example if we notice something particularly unusual in an order or account. Prices include VAT (where applicable). Depending on the value of your order or the shipping method or delivery address selected, you may be charged shipping costs. These additional costs will be clearly visible at checkout and included under 'Total Cost'. DATA Our Privacy Policy explains how we will use your data. Should your details change, please remember to update the My Account section so that we can continue to offer you our best service (you can also update your marketing preferences here).
DISCOUNT CODES
From time to time we may offer you a Discount Code that you can use to reduce the price of certain items. Remember that it's up to you to enter the code at checkout! Each Discount Code has its own terms which will be clearly stated when the code is issued (for example, which items, single / multiple use, when it can be used, etc.). If you are given a unique Discount Code intended exclusively for you (for example a personal Discount Code sent by email), please keep it for yourself, do not share it with anyone and do not abuse it (for example by posting it on social networks). If we think you are abusing or have abused a Discount Code in the past in any way (for example by selling it or sharing it with others), we can cancel your Discount Code and / or suspend or even close your account without telling you. We don't like to take these measures, but if a Discount Code doesn't work properly because someone or something is ruining the fun for everyone - for example in case of fraud, tampering, technical errors or any other situation that is beyond our control and that affects the functioning or correctness of the Discount Code - we may cancel, modify or suspend the Promotional Code.
PAYMENT METHODS
The following payment methods are envisaged: PREPAID CREDIT CARD Payments made through the Visa, MasterCard, American Express and Maestro circuits are accepted.